Privacy Policy

1. Introduction

Snowflakes Technologies ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Account credentials (passwords are hashed and never stored in plain text)
• Profile information you choose to provide

Usage Data

We automatically collect certain information when you use our services:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Date and time of access

Product Data

When you use our products (such as the Receipt Generator), we store the data you create (e.g., receipt details, business information) to provide the service to you. This data belongs to you.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Process your requests and transactions
• Send you service-related communications
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns and trends
• Protect against fraud and unauthorized access
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information only in these circumstances:

• Service providers: Third-party services that help us operate (hosting, analytics, email) — only with the minimum data required
• Legal compliance: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize us to share your data

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including encryption in transit and at rest, secure authentication, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@snowflakestech.com.

8. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use tracking cookies or third-party advertising cookies. Analytics, if used, are privacy-respecting and do not track individual users across websites.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at privacy@snowflakestech.com.